Politique de confidentialité

At BC-DD, a subsidiary of APOTHECARY BOTANICALS (License Name: 0957102 B.C. LTD. DBA), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our store and use our services.

1. Information We Collect

  • Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
  • Payment Information: For order processing, we collect payment information including credit card details. This information is securely processed and not stored on our servers.
  • Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and the time and date of your visit.

2. How We Use Your Information

  • Order Processing: To process and fulfill your orders, including sending order confirmations and shipping notifications.
  • Customer Support: To provide customer support and respond to your inquiries.
  • Marketing: To send you promotional materials and updates about our products and services, with your consent.
  • Improvement: To improve our website, products, and services based on usage data and feedback.

3. Sharing Your Information

  • Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as payment processors, shipping companies, and email service providers. These partners are obligated to keep your information secure and confidential.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security We implement a variety of security measures to maintain the safety of your personal information. This includes using secure servers and encrypting sensitive information during transmission. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request correction of inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal information, subject to legal obligations and legitimate business purposes.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Cookies Our website uses cookies to enhance your browsing experience and gather information about visitors and visits. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

8. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Phone: +1 604-474-1795
  • Email: one@bc-dd.ca
  • Address: 116-1776 Broadway St., Port Coquitlam, BC
  • Postal Code: V3C 2M8

Thank you for trusting BC-DD with your personal information. We are committed to safeguarding your privacy and ensuring a secure experience with us.